Question 1

How long does a full detail take?

Accepted Answer

Most full details take 4–6 hours. Larger SUVs, trucks, and heavily soiled interiors can push to a full day. We give you a clear ETA before you drop off.

Question 2

Do I need an appointment?

Accepted Answer

Yes — we book limited spots per day so every vehicle gets full attention. Call or text 910-447-6369 to schedule.

Question 3

Do you accept insurance for biohazard or flood cleanup?

Accepted Answer

Yes. We work directly with adjusters for biohazard, mold, water damage, and accident interior cleanup. Send us the claim info and we'll handle it.

Question 4

Do you offer 0% financing?

Accepted Answer

Yes, on qualifying services like ceramic coatings and large packages. Ask us at the time of quote.

Question 5

Are you mobile?

Accepted Answer

Our primary studio is in Wilmington (6420 Amsterdam Way Unit F) — we recommend bringing the vehicle to us so we can use full power, water, and dust-controlled conditions. Limited mobile services available on request.

Question 6

What payment methods do you accept?

Accepted Answer

Cash, all major credit and debit cards, Apple Pay, and Google Pay. Financing available on larger services.

Question 7

Will detailing remove all scratches?

Accepted Answer

Most light-to-medium swirls and clear-coat scratches come out with paint correction. Scratches that have cut through the clear coat typically need touch-up paint.

Question 8

Is ceramic coating worth it?

Accepted Answer

If you plan to keep your vehicle 2+ years and want long-lasting gloss with less washing, yes. We'll happily walk you through the trade-offs vs. wax.

Question 9

How often should I detail my vehicle?

Accepted Answer

Full detail every 6 months keeps most vehicles in great shape. Family vehicles, work trucks, and beach-driven cars benefit from quarterly service.

Question 10

Do you offer gift certificates?

Accepted Answer

Yes — call or text us and we'll set one up. Great gift for anyone with a car they love.

Question 11

Can you remove pet hair?

Accepted Answer

Yes — even from the worst-case cars. We have specialty tools and techniques that get hair out of carpets, seatbelts, and trunk linings.

Question 12

What's your satisfaction guarantee?

Accepted Answer

If you're not happy with our work, tell us before you leave the shop. We'll make it right or refund the difference — no drama, no fine print.

Questions, Answered Honestly

Everything you wanted to ask

Ready to Get Your Vehicle Looking Right Again?